Seamless Transition from Hospital to Home

Before Going Home

• Ensure hospital care is delivered.

Hospitals strive to provide the best care, but sometimes additional support is needed. We can advocate on your behalf and offer extra assistance during your hospital stay.

• Send the medical summary to the family doctor.

We can document diagnoses and prescribed medications (names, doses, schedules). We assist in copying and sending medical records and discharge papers to prevent future medical errors.

• Schedule follow-up appointments.

We will coordinate the logistics of your hospital care plan and schedule follow-up appointments (dates, contacts, medical requirements) to avoid unnecessary delays.

• Obtain necessary medication from the pharmacy.

We can pick up your medication from the pharmacy. We will also inquire about potential side effects and when to seek medical attention, as drug interactions can be unexpected.

• Identify symptoms to watch for.

We will provide a list of symptoms to monitor and indicate when to seek medical attention to ensure your recovery is progressing as planned.

• Evaluate home safety.

We will evaluate home safety by removing hazards (e.g., carpets) and arranging necessary medical equipment (e.g., walker, wheelchair).

• Assist with hospital discharge.

You may need help with hospital discharge (e.g., wheelchair, medical transportation, navigating stairs at home). We are here to assist you.

Discuss your unique needs

Our care managers are available to answer your questions and discuss your options. We will help you find the best care solution for your family.

(514) 935-2600

  Two care managers are currently available

Once at Home

• Schedule caregiver services.

We offer comprehensive home care management. A dedicated care manager will handle the scheduling of caregivers and ensure a backup is always available to prevent any service interruptions.

• Maintain personal hygiene.

Maintaining personal hygiene can be challenging for those with reduced mobility. Our caregivers are trained to assist with daily activities such as bathing, dressing, grooming, toileting, and mobility support.

• Schedule other regular medical care.

To manage medications, dress wounds, monitor health conditions, and provide other medical care, your dedicated Equinoxe care manager will arrange services with our registered nurses.

• Getting out of bed.

To ensure safety while getting out of bed, our caregivers are professionally trained and certified in mobility support and safe full-body transfers.

• Going to the toilet.

Our caregivers are certified in mobility support, assisting with trips to the toilet or diaper changes.

• Training to prevent fall risk.

Changes in mobility and balance can increase the risk of falls. Our caregivers can train you to move safely around the house and reduce fall risks.

• Prepare an emergency plan in case of an unattended fall.

Unattended falls can be serious. We provide 24/7 monitoring to detect falls and will contact your emergency contacts for immediate assistance.

• Medication management.

Sticking to a medication schedule can be challenging for seniors. Our caregivers assist with medication reminders, ensuring medications are taken as prescribed.

• Prevent heavy object lifting.

Post-operative guidelines often prohibit lifting objects heavier than 10 lbs or 5 kgs for 4 to 6 weeks. Our caregivers can handle heavy objects to support a quicker recovery.

• Adapt nutrition to support faster convalescence.

Post-operative guidelines emphasize the importance of staying hydrated and consuming high-protein meals for better healing. Our caregivers assist with meal planning, grocery shopping, and meal preparation, taking dietary restrictions and preferences into account to support a faster recovery.