Our Mission
The equinoxe LifeCare Advantage
You want the very best for your loved one—in the comfort and familiar surroundings of home, even when distance and other responsibilities make it difficult for you to be there.
For three decades, Equinoxe LifeCare, a Montreal-based in-home care management agency, has been a trusted leader in integrated approaches to home healthcare—taking a family-centered, personalized approach that involves you every step of the way.
Our collaborative teams of certified professionals, supervised by our trained Equinoxe LifeCare Managers, offer Whole Person Care—a comprehensive range of customized in-home care services and solutions designed to assist clients with their daily healthcare needs while enabling their autonomy and self-sufficiency.
You can rely on Equinoxe LifeCare to provide quality, cost-efficient services including:
- Ongoing care management 24/7
- Integrated, whole person homecare
- Tailored patient-centered solutions
- Certified, dedicated caregivers
- Remote patient monitoring
- A wide range of healthcare services
From skilled nurses to help with activities of daily living, to wound care and paraprofessional supports, Equinoxe LifeCare can help. Peace of mind included.
Our Care Team
Danielle Pollack
Founder and Executive Chair
As Founder and Executive Chair of Equinoxe with deep expertise in social work and palliative care, I am proud of the unparalleled care that reflects our values of empathy, respect and dignity that we have been providing since. almost 30 years. This is thanks to our dedicated and specialized team who put our clients first and who are always willing to adopt new ways of working to meet their ever-changing needs, such as personalized services or technological aids.
Jeremy Altman
Chief Executive Officer
As an executive with two decades of experience in the fintech industry, I am excited to lead Equinoxe Lifecare at such an exciting time in its growth journey, designing timely and innovative in-home care services. Equinoxe has an impressive track record of improving patients’ quality of life through its unique care-management offering and best-in-class in-home care services. Our aim is to provide this vital service nationally, in the most cost-effective and efficient manner.
Kathleen Bateman
Director of Care
With over 20 years of experience leading private and non-profit organizations, I have dedicated my career to delivering holistic, person-centered care within multi-disciplinary teams.
My approach is built on trust, credibility, and a deep commitment to enhancing the lives of those we serve. At Equinoxe, I work alongside a dedicated care team to ensure that every client and caregiver feels valued, supported, and empowered to shape our care delivery model.
Nasrine Dali
Head of Operations
I hold a Master’s degree in Public Health and am deeply committed to dignity in care, which serves as my guiding principle. With a true passion for personal service, I place humanity at the heart of every action, striving each day to enhance the quality of life for those I support. My responsiveness, active listening, and compassion ensure meaningful and effective care.
Margo Legault
Head of People & Talent
I’m a people-focused professional with over 20 years of experience in community engagement, advocacy, and organizational development. I’ve led inclusive initiatives, built strong partnerships, and guided teams with empathy and purpose. With a background in strategic planning, policy, and capacity-building, I’m passionate about driving social equity and creating meaningful impact. As Head of People and Talent at Equinoxe, I’m proud to support a mission-driven organization rooted in care, connection, and compassion.
Hannah James
Client Care Specialist
With an academic background in anatomy and diverse clinical experiences, I value organized planning, critical thinking, clear communication, and enthusiastic collaboration. I am deeply committed to a compassionate, patient-centered approach, with strengths in active listening, empathy, and holistic care. My passion lies in palliative and end-of-life care, which I aim to integrate into my role at Equinoxe as a Client Care Specialist by creating individualized and preventative care plans. I hope these plans will enhance clients’ quality of life in a patient-driven manner, provide comfort, and create more opportunities for health education.
Ava Ellis
Recruitment & Communications Assistant
As the Recruitment & Communications Assistant, I play a dual role. I help find exceptional caregivers who provide life-changing support for our clients. On the marketing side, I develop engaging campaigns that educate the community about the home care industry. It’s incredibly rewarding to combine my skills and be part of a company with such a positive impact.
Omaima Kbibech
Care Coordinator
As a nurse and care coordinator, I’m dedicated to combining my clinical expertise with efficient care management to enhance our clients’ well-being. My focus is on ensuring client satisfaction and detecting potential issues to maintain high-quality care. Empathy guides my approach, addressing both the medical and emotional needs of every client.
Nouhaila Echala
Care Coordinator
As a Care Coordinator, I excel in managing and organizing services to deliver effective and personalized care. My extensive experience has honed my expertise in project management, coordination, and communication, enabling me to streamline processes and address client needs efficiently. Driven by a commitment to excellence, I strive to ensure high-quality outcomes while fostering trust and adaptability in every interaction.
Hafsa Moumni
Care Coordinator
With a strong foundation in client relations through various roles in the pharmaceutical field, combined with my academic background in Chemistry and Biotechnology, I have developed the ability to combine my clinical knowledge with efficient care coordination to ensure the highest standard of service for each client. As a care coordinator at Equinoxe, I am committed to offering tailored, compassionate care that meets the unique needs of our clients. My approach is rooted in empathy, complemented by problem-solving and effective communication. I am dedicated to enhancing the well-being of our clients, fostering their satisfaction through thoughtful, responsive care that adapts to their evolving needs.
Audrey Bouchard
Care Coordinator
With a background in Social Sciences and Psychology, I bring a unique, human-centered approach to my role at Equinoxe. My academic training and clinical internships have deepened my understanding of human behavior and well-being, driving my passion for delivering compassionate and personalized support.
Having worked in roles that bridge client relations and program coordination, I have developed strong organizational and interpersonal skills to address client needs with empathy and efficiency. My experience in supporting individuals, whether through health programs or community services, allows me to foster environments where both clients and caregivers feel supported and valued.