Our Mission
Care that feels
like home.
Whether recuperating from surgery, requiring 24-hour nursing care for a loved one, or attending to an aging parent’s daily needs, Equinoxe LifeCare is right where you need us, when you need us.
As leaders in specialized home healthcare, our mission is to provide peace of mind to caregivers while improving patients’ quality of life. Quite simply, we are driven to enable the care we want our loved ones to receive in the place they call home.
Who We Are
The Equinoxe LifeCare Advantage
You can rely on Equinoxe LifeCare for:
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Ongoing care management 24/7
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Integrated, whole person homecare
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Tailored patient-centered solutions
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Certified, dedicated caregivers
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A wide range of healthcare services
You want the very best for your loved one, in the comfort and familiar surroundings of home, even when distance and other responsibilities make it difficult for you to be there.
For three decades, Equinoxe LifeCare, a Montreal-based in-home care management agency, has been a trusted leader in integrated approaches to home healthcare, taking a family-centered, personalized approach that involves you every step of the way.
Our collaborative teams of certified professionals, supervised by our trained Equinoxe LifeCare Managers, offer Whole Person Care: a comprehensive range of customized in-home care services and solutions designed to assist clients with their daily healthcare needs while enabling their autonomy and self-sufficiency.
From skilled nurses to help with activities of daily living, to wound care and paraprofessional supports, Equinoxe LifeCare can help. Peace of mind included.
Contact UsLeadership
Our Care Team
Danielle Pollack
Founder & Executive Chair
As Founder and Executive Chair of Equinoxe with deep expertise in social work and palliative care, I am proud of the unparalleled care that reflects our values of empathy, respect and dignity that we have been providing for almost 30 years. This is thanks to our dedicated and specialized team who put our clients first and who are always willing to adopt new ways of working to meet their ever-changing needs, such as personalized services or technological aids.
Jeremy Altman
Chief Executive Officer
As an executive with two decades of experience in the fintech industry, I am excited to lead Equinoxe Lifecare at such an exciting time in its growth journey, designing timely and innovative in-home care services. Equinoxe has an impressive track record of improving patients’ quality of life through its unique care-management offering and best-in-class in-home care services. Our aim is to provide this vital service nationally, in the most cost-effective and efficient manner.
Kathleen Bateman
Director of Care
With over 20 years of experience leading private and non-profit organizations, I have dedicated my career to delivering holistic, person-centered care within multi-disciplinary teams. My approach is built on trust, credibility, and a deep commitment to enhancing the lives of those we serve. At Equinoxe, I work alongside a dedicated care team to ensure that every client and caregiver feels valued, supported, and empowered to shape our care delivery model.
Nasrine Dali
Head of Operations
I hold a Master’s degree in Public Health and am deeply committed to dignity in care, which serves as my guiding principle. With a true passion for personal service, I place humanity at the heart of every action, striving each day to enhance the quality of life for those I support. My responsiveness, active listening, and compassion ensure meaningful and effective care.
Margo Legault
Head of People & Talent
I’m a people-focused professional with over 20 years of experience in community engagement, advocacy, and organizational development. I’ve led inclusive initiatives, built strong partnerships, and guided teams with empathy and purpose. As Head of People and Talent at Equinoxe, I’m proud to support a mission-driven organization rooted in care, connection, and compassion.
Hannah James
Client Care Specialist
With an academic background in anatomy and diverse clinical experiences, I value organized planning, critical thinking, clear communication, and enthusiastic collaboration. My passion lies in palliative and end-of-life care, which I aim to integrate into my role at Equinoxe by creating individualized and preventative care plans that enhance clients’ quality of life.
Ava Ellis
Recruitment & Communications Assistant
As the Recruitment & Communications Assistant, I play a dual role. I help find exceptional caregivers who provide life-changing support for our clients. On the marketing side, I develop engaging campaigns that educate the community about the home care industry.
Omaima Kbibech
Care Coordinator
As a nurse and care coordinator, I’m dedicated to combining my clinical expertise with efficient care management to enhance our clients’ well-being. My focus is on ensuring client satisfaction and detecting potential issues to maintain high-quality care. Empathy guides my approach, addressing both the medical and emotional needs of every client.
Nouhaila Echala
Care Coordinator
As a Care Coordinator, I excel in managing and organizing services to deliver effective and personalized care. My extensive experience has honed my expertise in project management, coordination, and communication, enabling me to streamline processes and address client needs efficiently.
Hafsa Moumni
Care Coordinator
With a strong foundation in client relations through various roles in the pharmaceutical field, combined with my academic background in Chemistry and Biotechnology, I combine clinical knowledge with efficient care coordination to ensure the highest standard of service for each client, rooted in empathy and effective communication.
Audrey Bouchard
Care Coordinator
With a background in Social Sciences and Psychology, I bring a unique, human-centered approach to my role at Equinoxe. My academic training and clinical internships have deepened my understanding of human behavior and well-being, driving my passion for delivering compassionate and personalized support.
ADIL BENBOUBKER
Accountant
Experienced in Accounts Payable and bookkeeping, I joined Equinoxe with a focus on continuous improvement, leveraging my experience to enhance processes, increase efficiency, and support accurate financial management.
KEVIN GRONDIN
Software Architet
As a Software Architect with a strong background in software development and digital transformation, I help organizations turn complex ideas into clear, practical solutions. I play a key role in optimizing business processes, improving workflows, and creating reliable digital experiences that make work simpler for teams and users. My role supports the company’s growth by aligning business needs with effective digital solutions, enabling teams to work more efficiently, make better decisions, and deliver greater value to clients.
FERDAOUS MERABET
Recruitment Lead
With experience in recruitment, onboarding, HR operations, and compliance, I am passionate about connecting qualified candidates with meaningful opportunities and supporting efficient, people-centered hiring processes. As Recruitment Lead at Equinoxe, I oversee the full recruitment cycle, from sourcing and screening to interviewing and onboarding. I work closely with internal teams to understand hiring needs, build strong talent pipelines, and place compassionate, qualified caregivers and nurses who make a meaningful difference in the lives of our clients
PIERRE-ALAIN PETREL
Full-stack Developer
As a full-stack developer with over five years of experience on international-scale business applications, I hold quality and data security as non-negotiable, especially when the data belongs to the people in our care. My previous ten years in client-facing and project management roles taught me to listen closely before building — technology only helps when it fits how people actually work.
MAYSSA BENAISSA
HR Officer
With experience in international corporate environments and a Master’s degree in Social Law, I am deeply committed to operational excellence and employee well-being. My approach is built on structured organization, active listening, and a caring, people-centered philosophy. At Equinoxe, I am proud to support our teams every day by fostering a seamless, positive, and collaborative work environment.
JENNIFER NG
Care Coordinator
With 5 years of administrative experience in a clinical setting within the public healthcare sector, I bring strong organizational skills and a compassionate approach to care coordination. Having also worked as a caregiver myself, I understand both the needs of clients and the realities of caregiving. At Equinoxe, I help clients and families find the right caregivers and ensure that services are coordinated with care, efficiency, and professionalism.
DEBRA GRANDY
Care Coordinator
I bring a diverse background in client service, human resources, and healthcare coordination, with a strong commitment to supporting people and building positive, lasting relationships.My experience in home care and specialty pharmaceuticals has provided me with a comprehensive understanding of client needs and the importance of personalized, compassionate service. Throughout my career, I have worked closely with clients, families, caregivers, and healthcare professionals, developing strong skills in service coordination, communication, and problem-solving.I am dedicated to providing thoughtful, responsive service and fostering an environment where clients, families, and colleagues feel valued, respected, and well supported.
AHLAM EL MHOUJAB
Assistant Controller
As an Assistant Controller at Equinoxe LifeCare, I’m fortunate to be involved in many aspects of the company’s financial operations, from overseeing accounting, billing, payroll, and reporting to supporting the team and making sure everything runs smoothly. It’s a role that has taught me a lot, challenged me in the best ways, and I’m truly honored to be part of such a great team.